Burberry Services
We are here to help
At Burberry, we are committed to giving you the best experience possible. Whether you’re shopping from home or visiting one of our stores, we remain at your disposal and offer a range of services.
Burberry Services
Burberry Services- Product Help and Advice
- Personalisation and Gifting
- Aftercare
- Delivery and Returns
Contact
Product help and advice
Personal Shopping: Styling Advice
Connect with us online or in store and discuss ways to style our latest collections and iconic pieces.
Personal Shopping Appointments
Book a personalised appointment with one of our Sales Associates and walk through our latest collections, get individualised styling, fit advice and much more.
Personal Shopping: Private Fittings
Visit us in store to try on your favourite pieces with advice from a Sales Associate.
Personalisation and Gifting
Alterations
To tailor your piece to you perfectly, we offer complimentary basic alterations on full-priced garments within three months of purchase in the majority of our stores.
Trench Bespoke
At selected stores, discover an innovative new Burberry trench coat personalisation experience.
Monogram your Product
Make your item your own – or create something unique for someone special – with our personalisation service.
Virtual Gifting and Styling Advice
Find the perfect gift for yourself or someone special or receive personalised styling advice from our experts.
Gift Packaging
Discover our range of gift packaging – developed, tested and produced with the planet in mind.
Aftercare
Aftercare Appointments
Your journey with us doesn’t end when you take your item home. Our experts are always here to help ensure your treasured piece lives on for years to come.
Explore All Aftercare
Visit our aftercare services page to see how we can help you care for your product.
Delivery and returns
Delivery Services
Receive and return your products easily, quickly and safely with our range of delivery options – including free eco-friendly gift packaging.
Collect-in-Store
Order online today and pick up your items in store, as early as next day.
Returns
Enjoy free returns on your orders at Burberry.com
Shipping Information
Explore the destinations we deliver to and calculate shipping costs and times.
Order Tracking
When you place an order, you will receive an email with a tracking number. If you have a registered account with Burberry, you may check the status of your order online.
Contact Us
How can we help?